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Contact Us

Unique Handmade Jewelry, made to be special and meaningful to you. If you have a special request or want to have a custom design made, we are happy to work with you one this.

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Secure ordering & payment options

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we accept, paypal, visa, mastercard and interact.

Returns & refunds


We gladly accept returns on items that you are not satisfied with, please Contact us within: 7 days of delivery, send items back within: 14 days of delivery. 

To cancel a purchase, please contact us immediately, as once we have shipped  the item it can no longer be canceled.


Returns and exchange details:

If you are unhappy with your purchase, please contact us within 7 days of receipt of your purchase. Custom orders are final sales and are non-refundable. All returns must be authorized by Alotasoul and shipped within 5 business days after authorization has been given, refund will be processed once we receive   the item in its original  undamaged condition. The buyer is responsible for return shipping costs. If the item is earring, the buyer will be deducted the amount of the ear wire as this will need to be replace for sanitation reasons


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